- Individualized assessment and care planning
- Professional interdisciplinary health care team
- Regulated nursing and health care professionals on a 24-hour basis
- Medical care from a physician
- Occupational/Physiotherapists
- Registered dietician
- Dental hygienist
- Spiritual and volunteer services
- Hairdressing/barber services
- Food Services, including 3 daily meals and snacks
- Therapeutic Diets and Dietary supplements as required
- Supply of standard incontinence product and basic care equipment and supplies
- Staffing levels in accordance with Island Health requirements
- Laundry services
- Required bedding and linens
- Cleaning and upkeep of all rooms and public areas
- A variety of social and recreational programs and activities
- Family Council
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